Victim Assistance

If you are a member of Identity Fraud, Inc. and have questions about fraud or have become a victim of ANY type of identity theft/fraud, please contact us as soon as possible toll-free at 1-866-4-IDFRAUD (1-866-443-3728) and our VRS Elite™ Team will begin their case management. Read more about our VRS Elite Services below.

If you are not enrolled in our programs, we recommend that you close any affected financial accounts and place a fraud alert on your credit file(s). You may place a free 90 day fraud alert, by calling Equifax at 1-800-525-6285, who in turn will notify Experian and TransUnion. After securing the fraud alert, review your credit reports and initiate a dispute with the affected creditors and credit reporting agencies as appropriate.

To review other victim action items and identity theft tips, visit www.ftc.gov/idtheft.

You may also want to review our identity fraud prevention tips.

 

VRS Elite™ Unlimited represents America’s leading Victim Resolution Services and provides:

• Unlimited Toll-Free Access (24/7)
  Whether you have questions about fraud or indeed become a victim, contact Identity Fraud, Inc. toll-free at 1-866-4-ID-FRAUD. Our FCRA Certified and professional VRS Elite™ staff remains available to address your specific needs with immediate feedback and action.
  
• Dedicated VRS Elite™ Case Specialist(s)
  Each victim is provided one primary and one secondary (backup) specialist that will work on your fraud crisis, from beginning-to-end, from simple-to-complex.
  
• Case File Creation
  Every identity theft case is unique, just like your identity. We create a specific resolution case file and road map to address your crisis.
  
• Case File Monitoring
  As resolution efforts get underway, you may monitor your case and progress via our secure Members Section for greater oversight, control, and piece of mind.
  
• Limited Power of Attorney (Optional)
  You may sign a Limited Power of Attorney that grants IFI limited authority to resolve your identity crisis on your behalf. More direct resolution can save additional time and money.
  
• Victim Statements
  Specific details relating to your identity theft are compiled and seamlessly integrated into VRS Elite™ resolution efforts and communicated to pertinent organizations.
  
• Elite Action to Stop Fraud
  Identity Fraud, Inc. specialists help to stop fraud by immediately identifying and contacting creditors, credit bureaus, financial institutions, government agencies, and related third parties to signal your victim status, prevent new fraudulent accounts from being opened, close affected accounts, and to help open new legitimate replacement accounts.
  
• Verbal and Written Credit Bureau Fraud Alerts
  Specialists provide assistance in establishing fraud alerts with the three major credit bureaus, both short-term verbal alerts and longer-term alerts supported via written documentation.
  
• Triple-Bureau Credit Report & Evaluation
  Credit reports from each of the three main credit-reporting agencies (Equifax, Experian, and TransUnion) are accessed in real-time and evaluated for inaccuracies and fraudulent information.
  
• Credit Report Monitoring – One Year Activation (Internet access and valid email required)
  Activating the credit-monitoring tool will allow you to detect and respond to material changes to your credit file. When material changes are fraudulent, VRS Elite™ staff helps to reverse and clear the inaccurate information.
  
• Personal Records Monitoring – One Year Activation (Internet access and valid email required)
  Monitor public databases and the internet for personal information relating to your identity and receive alerts. If fraud occurs, VRS Elite™ staff helps to reverse and clear the inaccurate information.
  
• Fraud Affidavit
  Victims of fraud are usually required to document and attest to their victim status prior to any third party investigation and resolution. VRS Elite™staff incorporates essential relevant details and facts into affidavits for tailored communication to each affected creditor or institution.
  
• IFI Supplemental Police Report
  Because law enforcement is often burdened with a lack of time and resources, VRS staff (with financial crimes law enforcement experience) prepares our proprietary supplemental police report to save time and ensure your police report contains the relevant details needed for effective resolution.
  
• Identity Insurance Claim Support
  Obtaining claim payments from insurance company providers requires proper representation, documentation, and knowledge of identity insurance. VRS Elite™licensed insurance professionals work on your behalf to ensure the prompt payment of valid claims.
  
• Case Follow-Up – Two Year
  Follow-up helps to ensure resolution is complete, yet it may uncover recurring fraud that strikes again.
  
• Elite ID Alerts , Education, Newsletters and more …
  The IFI Members Section provides education, privacy and identity related newsletters, and discounts on identity theft prevention tools. You may also opt-in to receive Elite ID Alerts that provide periodic emails relating to fraud scams and news that are important for on-going prevention and awareness.