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Simple or Complex.

Planning and response can be simple or complex, but is certainly mission critical in today's world of competition, mandates, expectations and liabilities.

Consider the following...

Over 1 in 5 small businesses have already experienced a data breach.

Nearly 2 out of 3 (2/3) small businesses have experienced employee theft.

Personal information is everywhere and is easily accessible to identity thieves.

Identity theft represents America's fastest growing crime.

Identity theft can affect your ability to conduct normal daily affairs.

Incident Response On-Demand (IROD)

Identity Fraud, Inc. provides Incident Response On-Demandâ„¢ and understands the importance of mitigating exposures and liabilities inherent with information theft. IFI's incident response services provide meaningful and effective loss control following unauthorized access or loss of sensitive customer or employee information. With an enhanced public focus on privacy and security, every organization needs to secure its position by complying with legislation and protecting its brand.

Pre-Incident Response Planning

IFI integrates incident response planning with existing organizational needs to develop tailored solutions. Planning may be comprehensive or simple depending on the relative complexity of organizational needs, the environment and vulnerabilities. Proper planning can help prevent a bad situation from turning catastrophic and in many cases is mandated by law.

Post Incident Response

Following a data breach incident or perceived incident, IFI provides immediate access to our Elite Response team of experts to assess and contain the loss, preserve evidence, and support continuity. Experienced in data forensics, investigators are able to support law enforcement and pursue independent investigations.

In nearly all cases following a breach and initial investigation, there are legal notification requirements and justification for delivering consumer remedies and safeguards to reduce loss of loyalty and trust. Secure, comprehensive and compliant notification services are delivered on an optional basis depending on pre-loss objectives and incident circumstances. Services may include:

  • Legal Notice - Clear legal drafting with graphic design help to convey understanding and compel action.
  • Direct Mail - Complete formatting, printing, and fulfillment
  • E-Mail
  • Print Advertising, Posters & Other Graphic Materials
  • Television Advertising, Radio Advertising, Press Materials & Media Outreach
  • Web-Site Design & Maintenance
  • Call Center
  • Translations

All customers having their personal information exposed should not suffer. Consumer remedies are currently optional, but warranted, to support customer trust and loyalty, and to reduce organizational liability.

IFI provides fraud victim resolution services to supply customers with education, address concerns, and resolve identity theft. When supported by contingent identity insurance, customers have greater peace of mind and financial protection, which helps mitigate organizational liability. Other solutions, like personal records monitoring solutions may be integrated at discounts. IFI offers both computer security and identity fraud incident response in an effort to help our clients meet regulatory requirements and appropriate organizational brand management.

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